Privacy Policy

What we collect

This website does not have a sign-up or contact form. We only get your details if you choose to call or email us.

• Your name, phone number and address when you call or email to book a visit.
• What you tell us about your water or your water heater.
• Water test results and notes from a visit to your home.

How we use it

We use your details to answer you and to do the work you ask for.

• To call or email you back about your question.
• To set up a visit and to reach you about it.
• To keep records of the systems we install and service for you.

Who we share it with

We do not sell your information. We share it only when we need to, such as with an equipment maker for a warranty claim, or when the law requires it.

Maps and outside links

Some pages show a Google map, and the footer links to our Google and Facebook pages. Those services may set their own cookies and follow their own privacy policies when you use them.

Your choices

You can ask us what details we hold about you, ask us to correct them, or ask us to delete them, unless we must keep them by law. Call us or email us to make a request.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top.