After-Hour Calls & Emergency Repairs in Greater Winchester

Urgent water treatment services & repairs

Pure Water Pure Air offers same-day and next-day service and repair for water treatment systems. If you need emergency service for water treatment systems, call 1-833-669-3171 or click below to contact us online. We serve Virginia, Maryland, & West Virginia areas throughout Charlottesville, Roanoke, Winchester, Ashburn, and nearby.

Troubleshooting water treatment system problems

No water?

Read below to self-diagnose the problem or call 1-833-669-3171 to contact Pure Water Pure Air.

• Check the gauge at the pressure tank. If it is properly functioning, it should generally be reading anywhere from 20 to 60 psi.
• If the pressure gauge is reading 0, check the circuit breakers/ fuses. Sometimes a breaker may appear to be on but is actually tripped. Turn the breaker off, and then back on.
• Put a hose on the valve at the bottom of the pressure tank and run water. If you get at least 5 gallons of water under pressure here, then the problem is most likely not in the well but in the plumbing.
• If the pressure comes back on by itself, and there are wide swings in the pressure in the house, then the switch and/ or nipple leading to the switch is/are most likely clogged.
• If you get no water at the bottom of the pressure tank, carefully remove the cover to the pressure switch and see if the contacts are closed.
• If you have a multimeter, carefully check for voltage on each of the 4 legs of the switch.
• If the contacts are closed and there is voltage on each of the 4 legs of the switch, then the problem is either in the well pump itself or the pump control box mounted on the wall nearby.
• Pump control boxes have a capacitor in them, and they will blow if there is a well pump problem. Just replacing the pump control box will not necessarily solve the problem.
• If you have pressure at the pressure tank, and you have water treatment equipment, bypass the equipment one piece at a time to possibly figure out if one of the units is causing the problem.
• If there is a cartridge-type filter in line, investigate that first, even though it may not appear dirty.
• WELL ISSUE? Is it possible to connect a garden hose from your neighbor's house to yours so you have water until we can get out there and solve the issue? You will need a female-by-female hose (i.e. washing machine hose) or adapter to do this since both hose bibs are male and a garden hose is male and female.

Contact Pure Water Pure Air for service today!

Contact Pure Water Pure Air for water testing and a water treatment consultation to learn more. We offer service and repairs for water filters, softeners, and other water treatment systems in Virginia, Maryland, & West Virginia areas, including Roanoke, Winchester, Charlottesville, Alexandria, Arlington, Ashburn, Frederick, Centreville, Gaithersburg, Sterling, and nearby.

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